CAIE IGCSE Business 0264 - Paper 2

2.4 Motivating employees

Topical Past-Paper Questions

Why it’s here: Why motivation matters and the financial and non-financial methods businesses use.

CAIE IGCSE Business 0264 Paper 2 Topic 2.4

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Key concepts to revise

The main ideas to know for 2.4 Motivating employees.

Why motivation matters

Motivated employees can improve productivity, quality, attendance and retention.

Financial rewards

Wages, salaries, bonuses, commission and profit sharing reward employees with money.

Non-financial methods

Job rotation, enrichment, teamwork and recognition can raise satisfaction.

Motivation theories

Managers use ideas about employee needs to select suitable incentives.

About this topic

Motivating employees includes selected 0450 questions that continue to align with the Cambridge IGCSE Business 0264 syllabus.

Keep every answer connected to the business in the case study.

Use the case-study evidence
Develop each explanation fully
Show working for calculations
Justify the final recommendation

Before you begin

1Read the command word
2Check the marks available
3Study every table or figure
4Apply the answer to the business

Exam material

Past-paper questions

Past-paper question 0450/22/M/J/25 [12] marks

1(b) Consider the following two benefits for TSE of having a well-motivated workforce. Which benefit is likely to be the most important to TSE? Justify your answer. [12] Reduced absenteeism :
Lower labour turnover :
Conclusion:

Open case study

Past-paper question 0450/21/M/J/25 [12] marks

1(b) Consider each of the following three methods PF could use to motivate its employees. Which method should PF use? Justify your answer. [12] Paying bonuses :
Piece‑rate :
Job rotation:
Recommendation:

Open case study